Contacting Me

By craig | July 23, 2007

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I had an incident happen to me today that triggered me to write this post.

At approximately 10:30 a.m. this morning I was rudely interrupted by a phone call while my family was at church.  Thankfully, we had finished the service and were visiting with some friends.  I answered the call that was from a customer of one of my Internet products wanting to ask me a question about the product.  I immediately proceeded to tell the customer I do not offer personal consultation and proceeded to hang up on that customer.  Why you ask?  Well, I’ll give you two reasons.

The first reason being the fact that this was my personal time with my family.  Outside of normal business hours I don’t talk shop on the phone, especially for free.  I value my personal time and so should you.  I’m not sure where this customer found my number, but I know for a fact that I sure didn’t give it out to them.

Access to me is simple.  However it is not free.  I value my time and encourage you to value your time too.  Time should never be looked at as a free commodity.  It is actually more valuable than the almighty dollar.  After all, were all given the same 24 hours in a day.

I rarely accept personal consultation by phone because my schedule is filled with activities that I want to be involved in doing.  If I offered personal consultation by phone, I would probably charge in the neighborhood of $750 per hour, maybe more.  It is a fair price because that is how much I value my time and is a figure estimated on if I were reaping profits from my own business ventures for the time spent.

I currently do not have a paid email-coaching program, but if I did, I would be willing to offer that service for a reasonable cost of $500.00 per 10 emails over a period of a month’s time of email coaching.  Email is more efficient to me and I much rather prefer that type of communication based on my lifestyle.

Secondly, the caller wanted to ask a question or questions about one of my Internet products.  The product in question not only has video tutorials, but a written tutorial, and a support email that can be accessed.  This is pretty standard with all my products.  I started thinking, boy if this caller could not find the answer to their question through one of the three avenues offered in reference to this simple product, then maybe they should not even have been using this product or possibly even be involved in an Internet business.  The product is simple to use and easy to figure out with just video instruction.

Sure I may have been a little rude hanging up on this person, but it was more rude invading my personal time especially on a Sunday morning, and especially for free.

If you’re going to run an Internet business then run it like one.  Time is valuable, very valuable.  Trust Me.  Don’t give it away for free!

Blessings,

Craig

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